Shipping and return policies for Witches Are Back

Shipping Info

We ship goods worldwide. Our shipping partners are Deutsche Post AG and DHL. You will find the exact shipping costs in the "Summary" before completing your order.

Germany

Delivery time is max. 4 working days upon order confirmation ( you will receive a confirmation after we receive receipt of payment)

– Orders with a total weight of up to 31,5 kg: 4.00 € - DHL Parcel – National tracked & signed, incl. insurance

EU Member States

Delivery time is max. 7 working days upon order confirmation ( you will receive a confirmation after we receive receipt of payment)

– Up to 500 g: 6.20 € – International tracked, by airmail – The tracking number will be provided on request.
– Over 500 g up to 31,5 kg: 10.50 € - DHL Parcel – International tracked & signed, incl. insurance

Non-EU Member States (Norway, Iceland, Ukraine, Serbia, Belarus etc)

Delivery time is max. 7 working days upon order confirmation ( you will receive a confirmation after we receive receipt of payment)

– Up to 500 g: 6.20 € – International tracked, by airmail – The tracking number will be provided on request.
– From 500 g - 1 kg: 10.50 € – International tracked, by airmail – The tracking number will be provided on request.
– From 1 kg – Please see the calculated shipping costs in your order

Non-EU Member States (Switzerland, Liechtenstein)

Delivery time is max. 7 working days upon order confirmation ( you will receive a confirmation after we receive receipt of payment)

– Up to 500 g: 6.20 € – International tracked, by airmail – The tracking number will be provided on request.
– From 500 g - 1 kg: 10.50 € – International tracked, by airmail – The tracking number will be provided on request.
– From 1 kg – Please see the calculated shipping costs in your order

Rest Of The World (Russia, USA, Canada, Australia, etc)

Delivery time is max. 15 working days upon order confirmation ( you will receive a confirmation after we receive receipt of payment)

– Orders up to 500 g: 7.39 € – International tracked, by airmail – The tracking number will be provided on request.
– From 500 g - 1 kg: 10.50 € – International tracked, by airmail – The tracking number will be provided on request.
– From 1 kg – Please see the calculated shipping costs in your order

Return Policy

According to the Distance Selling Act (pursuant to Appendix 1 as referred to in Article 246a section 1 (2) sentence 2 of the Introductory Act to the German Civil Code (EGBGB), the customer (consumer) who acts for private purposes has the right to withdraw from the contract.

Instructions for Consumers / Right of Withdrawal

The consumer has the right to withdraw from the contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods; or in the case of a contract where multiple items have been ordered within one order, and the items will be shipped separately, the withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you, acquires physical possession of the last item of the entire order; or in the case of a contract where delivery of the goods takes place in staggered consignments or parts, the withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last consignment or item.

Eligible Items: Merchandise only

In case of approved return, the item should be sent back to sender at customer's own cost.
Refund will be available after proof of returned item.